Customized systems

We offer a maintenance service for the time our systems are in live operation, containing the following:

• Continuous warranty

• Providing capacity for development 

• Dedicated Client relationship manager, one point of contact

• Hotline

• Remote service, meaning the system maintenance from a remote location via the Internet

• Helpdesk system access

• Documentation – system module validation and certification

• An option for exclusive development

• Discount manday rates
  
  

Hosted (SaaS) systems

• In order to ensure secure operation of the system, we provide a specialist trained in carrying out system administrator tasks, who, during working hours, will carry out system administrator tasks necessary for the operation of the server, the workstations and the software

• Continuous warranty

• Based on Client's request, we continuously provide the capacity for customization and development tasks related to PharmaLog

• Hotline

• Helpdesk system access

• Discount manday rates

• Yearly availability of over 99% for both server and network combined